Could You Be Making Better Use of Paper Processes?
The idea of running a paperless office is extremely enticing because of all the advantages it could offer. From being known as an environmentally-friendly business to potentially speeding up your workflow, it’s a fantastic prospect to encourage small business growth and helps to set a solid foundation for the future. However, paper processes can be questionable at times, especially if they cause more trouble than they’re worth.
Let’s take a look at some of the paper processes that you might already be using and figure out if there are ways for you to optimise them.
Having a physical address is still a great thing for businesses
Physical addresses are still surprisingly handy for businesses to have. There are times where some customers may prefer to send you physical letters instead of emails, and you might need to receive documents, returns, or other items from your customers. For this, it’s a great idea to find mailbox rental nearby or to just have a physical location with a publicly available address instead of hiding it. This isn’t completely related to paper processes, but it can still help with various business processes and aims to make your company more efficient at what it does best.
Digital processes can be convoluted if they’re not planned correctly
Certain digital processes can be more trouble than they’re worth. For example, there are some processes that involve learning how to use a specific app or piece of software, and it can take a bit of trial and error before you actually figure out the most optimal way to use it. Situations like this can be tricky and it’s important that you plan ahead when adopting new digital processes. Some people would much prefer to stick with paper processes because they’re less confusing and don’t come with a steep learning curve. If your digital processes are getting a little convoluted then you might want to reconsider just sticking to your paper methods instead.
Some customers still prefer paper to digital
While the idea of going paperless sounds great for the environment, there are actually many customers that would still prefer paper processes to digital ones. For instance, some older customers may prefer to receive letters and bills in paper form because they’re not quite up to date with using apps and computers to check their messages. This is a huge concern for companies that offer services and products to an older audience that might not be as tech-savvy as younger generations.
Switching to a paperless office is a long-term goal
Lastly, don’t forget that going paperless isn’t an overnight transformation. It’s a goal that takes a fairly long time to achieve and there are many different factors to consider. Don’t hesitate to try and make better use of your paper processes by optimising them as much as you can. If you plan to implement paperless processes, then try to slowly integrate them instead of rushing them and potentially running into roadblocks and inefficiencies.