Start Up Owners Should Never Say No
When you’re starting a business, some limitations are inevitable. That’s nothing to beat yourself up about. Teething problems are the best way to learn. The trouble is that you need to learn without letting your customers getting wind of anything. Otherwise, your first forays into the business world will be your last.
This may sound like an impossible task, but it’s easier than you might think to keep niggles behind the scenes. The main thing to remember is that you should always present a professional front for any customer. You should also aim to eliminate the words no from your vocabulary, no matter what.
Saying no to any client request is sure to make you look super unprofessional. It’ll also ensure the client turns to another company. Of course, it’s also important to be realistic. The only thing worse than saying no is saying yes and failing to deliver. In the early days of business, that’s a real possibility. Luckily, there are a few options for ensuring that you can always say yes without worry. And, we’re going to look at them here.
Get on top with your planning
Planning matters in business. In an ideal world, you need to look out for computer programmes like https://www.paloalto.com/uk which can help you to keep on top. That way, you can see at a glance precisely how much time you have spare each day, and how to shuffle it to accommodate client requests. You’d be amazed how much planning like this can free up your days, and see you meeting every client need. The word no would never need to leave your lips again.
Use white label services
It’s also worth turning to white label services which ensure you can say yes to capabilities otherwise out of your reach. All without the client ever knowing that the service doesn’t come from you. Options like fixed.net for resellers provide services like 24/7 monitoring which you simply couldn’t do yourself. At least, not without damaging other areas of your business. While outsourcing gets more attention at the moment, you may find white label services a better option. They bring the benefit of making your enterprise look larger than it is. They also provide a professional front you don’t have to break your back for.
Work with freelancers
At some stage, you may also find that working with freelancers helps you manage your workload. At this stage, you probably can’t afford a full team, but freelancers are a decent compromise. They provide the work power you need to say yes to every job. And, they only need one set fee for each task that they complete. That means you can say yes to every client who comes knocking, without piling all that work on your one plate.
As you can see, there’s really no need to say no to your clients. Even if you think you can’t take on a task or a job, the chances are that, where there’s a will, there’s a way.